Terms and Conditions

Last Updated: 31 August 2024

Welcome to Tran Coaching (the "Website"). These terms and conditions (the "Terms") govern your use of the Website and the services provided by TuMi Tran ("Coach", "I", "me", or "my"). By accessing or using the Website and/or booking a session, you agree to be bound by these Terms.

1. Services Provided

1.1. I offer coaching sessions, including but not limited to one-to-one coaching, group coaching, and specialty sessions such as “Coffee/Tea & Talk,” “Walk & Talk”, “Yoga & Talk,” and “Leadership Coaching.” 1.2. My coaching services are designed to facilitate personal growth and self-discovery. These services do not include therapy, counseling, consulting, or advice and are not a substitute for professional mental health care or medical treatment.

2. Client Responsibility

2.1. As the client, you are fully responsible for any decisions, actions, or outcomes that result from the coaching sessions. 2.2. You understand that coaching is a collaborative process, and its success depends on your commitment and active participation. 2.3. You acknowledge that the coaching services do not guarantee specific outcomes, and results may vary.

3. Confidentiality

3.1. All personal information shared during coaching sessions will be kept confidential unless you provide written consent for disclosure or as required by Swiss law. 3.2. Confidentiality does not extend to situations where there is a risk of harm to yourself or others, or if disclosure is required by law.

4. Booking and Payment

4.1. Sessions can be booked through the Website or by contacting me directly. 4.2. Payment must be made in advance to secure your session. Payment methods and details will be provided during the booking process. 4.3. Prices are subject to change at any time, but any changes will not affect confirmed bookings. 4.4. Any applicable VAT will be included in the price or explicitly stated.

5. Cancellations and Rescheduling

5.1. If you need to cancel or reschedule a session, you must provide at least 24 hours' notice. 5.2. Cancellations made with less than 24 hours' notice may result in the forfeiture of the session fee. 5.3. In the unlikely event that I need to cancel or reschedule, you will be notified as soon as possible, and we will arrange an alternative session time.

6. Limitation of Liability

6.1. To the maximum extent permitted by Swiss law, I am not liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or inability to use, the coaching services or the Website. 6.2. You agree to indemnify and hold harmless TuMi Tran from any claims, losses, or damages arising from your participation in the coaching sessions.

7. Intellectual Property

7.1. All content on the Website, including but not limited to text, images, logos, and documents, is protected by copyright and other intellectual property laws. 7.2. You may not reproduce, distribute, or use any content from the Website without prior written permission from me.

8. Governing Law and Jurisdiction

8.1. These Terms are governed by and construed in accordance with the laws of Switzerland. 8.2. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of either the courts of Basel-Stadt, where the sessions are held, or the Zivilkreisgericht Basel-Landschaft West, where the business owner resides, at the discretion of the party initiating the legal proceedings.

9. Changes to Terms

9.1. I reserve the right to update or modify these Terms at any time without prior notice. The latest version will be posted on the Website, and your continued use of the Website constitutes your acceptance of the updated Terms.

10. Contact Information

If you have any questions or concerns about these Terms, please contact me.